Service

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On-Site Services Offered by Voltz:Your Reliable Service Partner for Data Center Power Solutions

At Voltz, we pride ourselves on providing comprehensive on-site services for Remote Power Panels (RPPs) and Power Distribution Units (PDUs) tailored to meet the diverse needs of our clients across the continental United States. Leveraging our extensive network of in-house experts and factory-authorized third-party service providers, we ensure that your data center operations run smoothly with minimal downtime. Here's an overview of our key on-site services

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Coverage Area:Nationwide Reliability

The installation of RPPs and PDUs is just the beginning. Our Start-Up Services are designed to ensure that your equipment is not only installed correctly but also functioning at optimal performance before being powered on. This crucial step involves a thorough inspection and testing process conducted by Voltz or an authorized Voltz representative. Moreover, a successful start-up is a prerequisite for activating your equipment's warranty, providing you with peace of mind and confidence in the reliability of your new power infrastructure.

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Start-Up Services: Ensuring Proper Installation and Functionality

Voltz guarantees extensive coverage across the entire continental United States. We understand the critical nature of data center operations, which is why we offer Service Level Agreements (SLAs) with response times as quick as 4 hours. Whether you're in a bustling city or a remote location, our team is committed to delivering prompt and efficient service to keep your systems operational.

 

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Warranty Service:Keeping Your Equipment in Top Condition

We stand behind the quality of our products, and our comprehensive Warranty Service is a testament to this commitment. For RPPs and PDUs under warranty, we offer prompt and professional repair services to address any issues that may arise. In cases where equipment is no longer under warranty, our skilled technicians are still available to perform necessary repairs on-site, ensuring your power distribution systems remain operational and efficient.

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Commissioning Support: Expertise When You Need It Most

Commissioning your RPPs and PDUs is a critical phase that requires precision and expertise. Voltz provides full support for commissioning, load banking, and other commissioning-related activities. Our experienced team is always ready to assist, ensuring that any issues are quickly resolved and your equipment is brought online seamlessly. We are committed to being your reliable partner during this vital stage, ensuring your data center's power systems are set up for success.

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Maintenance Programs:Proactive Care for Longevity and Performance

Regular maintenance is key to the longevity and performance of your RPPs and PDUs. Voltz offers comprehensive maintenance programs designed to keep your equipment in top condition. Our services include infrared thermal checks, torque checks, corrosion checks, software updates, and more. By proactively addressing potential issues, we help you avoid unexpected downtime and extend the lifespan of your power distribution systems.

Annual Service
Agreement Plans

Raptor Power Systems SLA Pricing
Bronze Package Silver Package Gold Package
Free Phone Support
Scheduled Maintenance Visits
Repair Labor Included 25% Discount
Parts Included
Shipping Costs Included
Discount on Parts 25% off 30% off N/A
Response Time Next Available Next Business Day Next Day
Pricing Call for Pricing Call for Pricing Call for Pricing
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Why Choose Voltz?

Voltz is dedicated to providing top-tier on-site services that ensure the reliability and efficiency of your data center's power infrastructure. Our nationwide coverage, quick response times, and expert support make us the go-to choice for businesses seeking dependable power solutions. Trust Voltz to keep your data center powered and operational, no matter where you are in the continental United States.

For more information or to schedule a service, contact Voltz today. Let us be your trusted partner in power management.

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